Erica Zayas is a Client Concierge Specialist for The Hogan Group, where she provides buyers with exceptional support from their first inquiry. Erica brings a calm, organized, and solutions-driven approach to each interaction. She excels at keeping buyers informed, coordinating key details, and ensuring every question is answered with patience and professionalism.

Before joining The Hogan Group, Erica built a proven track record in customer-focused positions across real estate, financial services, and operations. Her strengths include relationship-building, problem-solving, and guiding clients with confidence and clarity—skills she brings wholeheartedly to supporting buyers as they navigate one of the most important investments of their lives.

Bilingual in English and Spanish, Erica is passionate about serving diverse families and helping each buyer feel confident in one of life’s biggest decisions. Whether it’s arranging showings, providing resources, or connecting clients with the right experts, she takes pride in being a reliable, friendly point of contact throughout the entire process.